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Administrator/ Sales Support Coordinator
- Hours of work are 9:00am to 5pm, open to negotiation
- Immediate Interview and Start.
- Working Monday to Friday
- Free onsite parking
- Able to commute – Leeds- LS11
- Work Location : In person – Office Based only
- 20 days Holiday Plus Bank Holidays
We are looking for a sales support administrator to join the team on a full-time basis. This is a very exciting opportunity to work with a leading supplier of clothing, footwear and safety equipment to the equestrian and country/lifestyle sector. The main responsibility of this role is to work alongside the Area Sales Managers and Operations Manager, covering all administrative elements of the sales process (pre and post sales) and to cover for the Account managers where necessary. It is essential to be an excellent team player with proven customer service skills.
About you
We are looking for an individual who is committed to providing excellent customer service. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to speak to customers, build relationships and prioritise customer satisfaction at all times is crucial in this role, supporting the sales team.
Main duties will be to:
- Dealing with enquiries & processing orders from B2B & B2C Customer, phone calls & emails
- Communicate effectively with customers and proactively find solutions to their problems by answering their questions and taking ownership of every enquiry
- Providing the highest level of customer service on every call
- Promote products to existing retailer partners
- The ability to multitask
- Contact existing retail partners by phone or email to answer queries and obtain missing information, and there is no cold calling and we are not a call centre
- Supporting the sales department with other administrative tasks
Skills Required
- Excellent communication skills
- Accuracy with good attention to detail is essential
- A team player and be able to work off own initiative
- IT Literate with experience in using Excel, Word and Outlook
- Able to build sound working relationships
- Experience in a sales office/office environment would be beneficial
- Have a confident telephone manner and strong communication skills
- Customer service experience is essential
- References required
- Salary commensurate with experience
Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.
Please email jobs@finestbrands.co.uk with your CV and a cover letter detailing why you would like to work for Finest Brands to apply.
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